Shipping Policy
At Exotic Whiskey Store, we are committed to providing a reliable and secure shipping experience for our customers, both domestically and internationally. Please read the following information to understand our shipping policies, timeframes, and costs.
Domestic Shipping (USA)
We offer standard and expedited shipping options across the United States. Orders are processed and shipped within 1-2 business days of receiving your order confirmation.
Shipping Options:
- Standard Shipping: 3–7 business days
- Expedited Shipping: 1–3 business days
Shipping Costs: Shipping costs are calculated at checkout based on your location and order size. Free shipping is available for orders over $150 within the USA.
International Shipping
We are pleased to offer international shipping to many countries around the world. Please note that shipping costs, delivery times, and regulations may vary based on your location.
International Delivery Time:
- Standard International Shipping: 7–10 business days, depending on the destination.
- Expedited International Shipping: 5–10 business days, subject to availability in your region.
Shipping Costs: International shipping fees will be calculated at checkout based on your location, package size, and shipping method.
Customs, Duties, and Taxes
For international orders, customs duties, import taxes, and fees may apply depending on your country’s regulations. These charges are not included in your total during checkout and are the responsibility of the recipient. Exotic Whiskey Store is not responsible for delays caused by customs or additional fees imposed by your local authorities.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email to monitor your package. Please note that it may take 24–48 hours for the tracking information to update.
Shipping Restrictions
Due to international alcohol shipping regulations, certain countries or regions may not allow the shipment of whiskey or other alcoholic beverages. If your country is affected, we will notify you during the checkout process. Unfortunately, we are unable to ship to P.O. boxes or APO/FPO addresses.
Lost or Damaged Packages
We take great care to ensure your order arrives in perfect condition. If your package is lost or damaged during transit, please contact us immediately at [Your Email], and we will assist in resolving the issue.
Order Processing
- Orders are processed Monday through Friday (excluding holidays).
- Orders placed after 2 PM will be processed the next business day.
- You will receive a confirmation email once your order is shipped.
Contact Us
If you have any questions or concerns regarding our shipping policy, feel free to contact us at [Your Email]. We’re here to help ensure your whiskey arrives safely and promptly.
Thank you for choosing Exotic Whiskey Store!